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London Chauffeur Safety Protocol
- Safety First At London Chauffeur, the safety of our clients and staff is our top priority. We are committed to implementing and maintaining rigorous safety measures to protect everyone involved with our services.
- COVID-19 Guidance To ensure the well-being of all, we have developed a set of clear, actionable safety guidelines. These measures are designed to provide maximum protection while delivering our services and are easy to follow for both clients and staff.
- Overview This guidance ensures that all chauffeurs practice safe, legally advised protocols to minimize physical contact, avoid potential risks, and maintain the highest standards of hygiene.
- Chauffeur Responsibility Every chauffeur is responsible for upholding these safety protocols. These guidelines must be followed for every service, ensuring a safe and seamless experience for both clients and chauffeurs.
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Risk Assessment Before starting any service, chauffeurs must
conduct a thorough risk assessment, considering the following:
- Personal Safety: Are you safe, and will you remain safe during the service?
- Client Safety: Can you ensure the client’s safety throughout the journey?
- Route and Service Risks: Could the route or requirements introduce unnecessary risks?
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Thorough Cleaning Protocol To maintain hygiene and safety,
chauffeurs must clean vehicles thoroughly between passengers. This includes:
- Washing hands before and after every journey.
- Sanitizing all touchpoints, including seats, door handles, and storage areas.
- Providing sanitization facilities for clients and their luggage.
- Removing and disposing of any used or compromised items.
- Repeating the process before the next service.
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Social Distancing Chauffeurs are responsible for maintaining social
distancing practices during services. This includes:
- Keeping a safe distance from clients and others whenever possible.
- Limiting physical contact, such as avoiding direct handling of luggage or opening doors.
- Wearing masks when required.
- Avoiding face-to-face communication by turning slightly away when speaking.
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Face Coverings Face coverings play a critical role in ensuring
safety. Chauffeurs should:
- Always wear a mask inside the vehicle and in any enclosed spaces.
- Offer new masks to clients when needed and safely dispose of used ones.
- Encourage passengers to wear face coverings for mutual protection unless they are exempt (e.g., children under 3 or individuals with medical conditions).
- Right to Refuse Service Your safety and that of your passengers is your primary responsibility. Chauffeurs have the right to refuse service if they feel unsafe. In such cases, promptly inform the office and prioritize your well-being.